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RG System Help Center
Knowledge base
Knowledge base
Welcome on RG! Let's get started!
📖 Getting started
System prerequisites
Software compatibility
Quick start
Authentication / Users
User Management
Table of user rights
API Token
SSO (Single Sign-on) authentication policy
Two factor authentication
RMM : Remote monitoring & management in Saas mode
Deployment & installation
Basic features
Advanced features
SNMP devices
Reports
Network neighborhood
Custom Scripts
Third-party tools integration
App Manager with Chocolatey
Hardware
BACKUP : Data backup and restore in SaaS mode
Files&Data
Microsoft 365
Backup monitoring - Disabling alerts
CYBERSECURITY : Bitdefender Gravity Zone antivirus protection
Cybersecurity - Bitdefender
Manage RG Security
🚀 ASSIST : Remote control
Setting up
General concept
Assist - File Transfer
Assist Agent
Rights Elevation
Remote Control with UAC
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Zapier
Zapier
Zapier : Available data
RELEASE NOTES
Release Note - 2025 January
Release Note : Novembre 2024
Release Note : October
Release Note : Septembre 2024
Release Note : July 2024
Release note - June 2024
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