Assist, is the easy-to-access and secure intervention solution. To enable you to troubleshoot and respond quickly and efficiently to end-user problems.

More information on our website

Features and characteristics

With or without agent
Remote control with or without prior installation of the tool

Request for consent before taking control

Copy/paste text
Respect of habits with this essential function

Full web
No installation - Easy to access

File transfer
No format or weight limits - Encrypted and compressed streams

Possibility to switch from one screen to another in 2 clicks - No limit to usage

Possibility to leave a comment and a note to RG System - Transparency

Hosting in France
Performance - Compliance - Proximity - Sovereignty

Connection to the machine and non-nominal uses

Free trial
Possibility to test the solution for 30 days for free

Windows only
Only available for Windows PCs 

Additional information :

  • Copy / paste on Firefox is only functional in the agent to technician machine direction
  • Text copying is limited to less than 102400 characters