1- Introduction
Two-Factor Authentication (2FA) is an optional security measure you can enable on your user profile. You can also enforce 2FA on a node so that all users accessing it are required to set it up.
There are 2 methods of 2FA:
- Authentication application method
- SMS method
When logging in, you can choose to save the browser for 30 days to avoid revalidating your 2FA for each login.
Once configured, 2FA significantly reduces the risk of unauthorized access to your account.
2- Enabling Two-Factor Authentication on a Node
To enforce mandatory 2FA on a node, navigate to the user management page:
Once on the user management page, you can enable 2FA for all users on the node:
A confirmation window will appear to activate and validate this login feature for all users:
Once the feature is enabled, all users will be required to configure one of the two available methods during their next login to secure their access.
3- Enabling Two-Factor Authentication on Your Profile
Enabling for a single user:
- Log in to your account
- Click on the "My Profile" page
In the "Security" section, enable "Two Factor". Two methods are configurable:
- Authentication application method
- SMS method
You can configure just one of them or both.
Note: If you configure the authentication application method, it will be used by default to validate your access. You can always switch to SMS validation if it is also configured.
Authentication Application Method
Click the Configure button associated with the "Authentication Application" method.
Scan the QR code or use the provided code in your chosen application to link your RG account.
Once confirmed, a unique recovery code will be provided.
We recommend keeping it in a secure location. This code can be used if you are unable to use the selected authentication method (e.g., your authentication application is temporarily unavailable).
Click Finish to finalize the configuration.
You can disable one or both authentication methods or turn off Two Factor entirely to stop verification during login at any time.
SMS Method
Click the Configure button associated with the "SMS" method.
Enter a phone number and click Send Code to link your phone to your RG account.
Note: The phone number format is international: +33 XX XX XX XX XX
Once the code is sent, a field will appear for you to enter it and validate your two-factor authentication method.
You can resend an SMS using the associated button if you do not receive it.
Once confirmed, a unique recovery code will be provided.
If you have already configured one of the two two-factor authentication methods (application or SMS), the recovery code will not be regenerated as it is unique to Two Factor (regardless of the chosen method). You can use the one previously generated.
Click Finish to finalize the configuration.
If you no longer have this code, you can completely regenerate it using the link available on your Profile page > Security section.
4- Usage
During your next login, the two-factor authentication code will be requested.
- Enter the two-factor authentication code received from your preferred application or via SMS.
- Check Remember Me if you do not want to enter a code when logging in from this browser again.
- Click Log In