| Backup |
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| Read Only | Client | Intervener | Manager | Account Manager | |
| Add and manage a backup environment | |||||
| Create an Hyper-V backup policy | |||||
| Launch a backup request on an agent | |||||
| Launch a restore request on an agent | |||||
| Switch between backup environments | |||||
| Browse an agent files | |||||
| Use the backup product | |||||
| Add and manage a Microsoft 365 environment | |||||
| Retry backup client installation | |||||
| Restore a Microsoft 365 backup | |||||
Account management |
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| Read Only | Client | Intervener | Manager | Account Manager | |
| Access the Account Manage page | |||||
| Move a node or an agent between accounts | |||||
| Edit an account name | |||||
| Delete an account | |||||
| Manage SSO | |||||
User management |
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| Read Only | Client | Intervener | Manager | Account Manager | |
| Invite a user | |||||
| Delete a user | |||||
| Display other users' actions history | |||||
| Force Two-Factor on a node's users | |||||
| Edit a user | |||||
| Creating and managing an API token | |||||
| Quota management | |||||
| Read Only | Client | Intervener | Manager | Account Manager | |
| Allow quotas creation and update | |||||
| Network | |||||
| Read Only | Client | Intervener | Manager | Account Manager | |
| Create an agents pool | |||||
| Add a network target | |||||
| Delete an agents pool | |||||
| Delete a network target | |||||
| See network neighbours feature | |||||
| Run an active scan on network neighbours | |||||
| Security | |||||
| Read Only | Client | Intervener | Manager | Account Manager | |
| Use the security product | |||||
| Agent and node | |||||
| Read Only | Client | Intervener | Manager | Account Manager | |
| Deploy an agent on a workstation or server | |||||
| Add a device | |||||
| Add a hypervisor | |||||
| Add a vCenter | |||||
| Create a node | |||||
| Delete an agent | |||||
| Delete a node | |||||
| Move a node or an agent | |||||
| Display the installed software license | |||||
| Rename a node | |||||
| Send messages to the agent's tray icon | |||||
| Promote a Workstation agent to Server | |||||
| Change a tree view icon | |||||
| Manage SNMP devices | |||||
| Configuration |
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| Read Only | Client | Intervener | Manager | Account Manager | |
| Add an events template | |||||
| Delete an events template | |||||
| Manage reports | |||||
| Manage Windows updates | |||||
| Manage device tempates | |||||
| Use App Manager (old version) | |||||
| Manage automation rules | |||||
| Edit the alerts configuration | |||||
| Manage the maintenance of an agent | |||||
| Edit a communication plan | |||||
| Edit a hypervisor | |||||
| Manage plugins objects of an agent or a node | |||||
| Manage plugins of an agent or a node | |||||
| Edit an agent pool | |||||
| Edit a device's target | |||||
| Manage event templates | |||||
| Use App manager (new version) | |||||
| Remote Control |
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| Read Only | Client | Intervener | Manager | Account Manager | |
| Execute a command on an agent | |||||
| Manage custom scripts | |||||
| Reboot an agent | |||||
| Start, stop, restart a service | |||||
| Use the Native Remote Control | |||||
| Send WOL packages from an agent | |||||
| Manage (create, modify or delete) agent deployment kits. | |||||
| Take control remotely with Assist Agentless | |||||
| Take control without approval to the lock screen (allows to lock session), via Assist | |||||
| Take control of an agent remotely via Assist | |||||
| Management of inheritance and simultaneous connections Assist | |||||
| Start an Assist trial | |||||
| Browse an agent's local files | |||||
| Write an agent's local files | |||||
| Manage the Windows registry | |||||
| Ticketing | |||||
| Read Only | Client | Intervener | Manager | Account Manager | |
| Add a manual ticket | |||||
| Mute a ticket | |||||
| Add a comment to a ticket or an agent | |||||
| Intervene or close a ticket | |||||
| Manage user ticket templates | |||||