Backup
  Read Only Client Intervener  Manager Account Manager
Add and manage a backup environment       check.png check.png
Create an Hyper-V backup policy       check.png check.png
Launch a backup request on an agent     check.png check.png check.png
Launch a restore request on an agent     check.png check.png check.png
Switch between backup environments       check.png check.png
Browse an agent files       check.png check.png
Use the backup product       check.png check.png
Add and manage a Microsoft 365 environment       check.png check.png
Retry backup client installation     check.png check.png check.png
Restore a Microsoft 365 backup     check.png check.png check.png

 

Account management

  Read Only Client Intervener  Manager Account Manager
Access the Account Manage page         check.png
Move a node or an agent between accounts         check.png
Edit an account name         check.png
Delete an account         check.png
Manage SSO         check.png

 

User management

  Read Only Client Intervener  Manager Account Manager
Invite a user       check.png check.png
Delete a user       check.png check.png
Display other users' actions history         check.png
Force Two-Factor on a node's users         check.png
Edit a user       check.png check.png
Creating and managing an API token check.png check.png check.png check.png check.png

 

Quota management
  Read Only Client Intervener  Manager Account Manager
Allow quotas creation and update         check.png

 

Network
  Read Only Client Intervener  Manager Account Manager
Create an agents pool       check.png check.png
Add a network target     check.png check.png check.png
Delete an agents pool       check.png check.png
Delete a network target     check.png check.png check.png
See network neighbours feature check.png check.png check.png check.png check.png
Run an active scan on network neighbours     check.png check.png check.png

 

Security
  Read Only Client Intervener  Manager Account Manager
Use the security product       check.png check.png

 

Agent and node
  Read Only Client Intervener  Manager Account Manager
Deploy an agent on a workstation or server     check.png check.png check.png
Add a device     check.png check.png check.png
Add a hypervisor       check.png check.png
Add a vCenter       check.png check.png
Create a node       check.png check.png
Delete an agent       check.png check.png
Delete a node       check.png check.png
Move a node or an agent       check.png check.png
Display the installed software license     check.png check.png check.png
Rename a node       check.png check.png
Send messages to the agent's tray icon     check.png check.png check.png
Promote a Workstation agent to Server       check.png check.png
Change a tree view icon       check.png check.png
Manage SNMP devices     check.png check.png check.png

 

Configuration
  Read Only Client Intervener  Manager Account Manager
Add an events template       check.png check.png
Delete an events template       check.png check.png
Manage reports       check.png check.png
Manage Windows updates       check.png check.png
Manage device tempates       check.png check.png
Use App Manager (old version)       check.png check.png
Manage automation rules       check.png check.png
Edit the alerts configuration       check.png check.png
Manage the maintenance of an agent     check.png check.png check.png
Edit a communication plan       check.png check.png
Edit a hypervisor       check.png check.png
Manage plugins objects of an agent or a node       check.png check.png
Manage plugins of an agent or a node       check.png check.png
Edit an agent pool       check.png check.png
Edit a device's target     check.png check.png check.png
Manage event templates       check.png check.png
Use App manager (new version)       check.png check.png

 

Remote Control
  Read Only Client Intervener  Manager Account Manager
Execute a command on an agent       check.png check.png
Manage custom scripts       check.png check.png
Reboot an agent     check.png check.png check.png
Start, stop, restart a service     check.png check.png check.png
Use the Native Remote Control     check.png check.png check.png
Send WOL packages from an agent     check.png check.png check.png
Manage (create, modify or delete) agent deployment kits.         check.png
Take control remotely with Assist Agentless   check.png check.png check.png check.png
Take control without approval to the lock screen (allows to lock session), via Assist     check.png check.png check.png
Take control of an agent remotely via Assist   check.png check.png check.png check.png
Management of inheritance and simultaneous connections Assist         check.png
Start an Assist trial       check.png check.png
Browse an agent's local files       check.png check.png
Write an agent's local files       check.png check.png
Manage the Windows registry       check.png check.png

 

Ticketing
  Read Only Client Intervener  Manager Account Manager
Add a manual ticket   check.png check.png check.png check.png
Mute a ticket     check.png check.png check.png
Add a comment to a ticket or an agent     check.png check.png check.png
Intervene or close a ticket     check.png check.png check.png
Manage user ticket templates       check.png check.png