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RG System Help Center
Knowledge base
Knowledge base
Welcome on RG! Let's get started!
📖 Getting started
System prerequisites
Software compatibility
Quick start
Authentication / Users
SSO (Single Sign-on) authentication policy
Users management
Two factor authentication
RMM : Remote monitoring & management in Saas mode
Deployment & installation
Basic features
Advanced features
SNMP devices
Network neighborhood
Third-party tools integration
App Manager with Chocolatey
Hardware
BACKUP : Data backup and restore in SaaS mode
Files&Data
Backup monitoring - Disabling alerts
ANTIVIRUS : Bitdefender Gravity Zone antivirus protection
Manage RG Security
🚀 ASSIST : Remote control
Remote Control with UAC
Warning about Remote control with a trial account
Assist - File Transfer
Remote Control Access without approval with Assist
General concept
Setting up
RELEASE NOTES
Release note - November 2023
Release note - October 2023
Release note - September 2023
Release note - July 2023
Release note - June 2023
Release note - May 2023
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