List of release notes


[New feature] ASSIST

RG is proud to present its new remote control module: ASSIST !

Integrated into the dashboard, ASSIST guarantees ultra-fast connection to remote devices without prior installation. Request and instantly obtain the consent of the user of the machine to take control!

ASSIST is a French full web solution allowing you to manage quickly remotely on your customers' computer stations. Thus, increase their satisfaction, save time and reduce your support costs.





[New feature] Pedigree card

In order to make Dashboard navigation smoother, to quickly give you information and actions, we have added agent preview cards when hovering over each link to an agent. Feel free to test and give us your feedback!