The changes in the March updates include (but are not limited to):

21/03/2024

Deployment

  • [New Feature] 

Deployment kits now have a new Windows interface that makes installing an agent simple and accessible. 

From a valid link to a deployment kit, you can download and run the .exe to install an agent and follow this new step-by-step procedure. Let yourself be guided by the interface. 

Assist

[Correction] 

  • The mouse movement bug that made actions complicated during remote assistance has been fixed. 
  • The bug that disconnected the remote assistance when refreshing (F5) has been fixed. 
  • The occasional display bug during remote assistance on MacOS has been fixed. There will no longer be any image or display issues on MacOS.

 

27/03/2024

Assist

[Correction] 

  • The release of an Assist channel after the end of remote assistance is now done no later than 10 seconds after closure (whether it is from your browser tab or from the remote assistance with the closing action). You will no longer encounter limitations in the usage of your channels that would remain open while the remote assistance is finished.